Marc Humpert

Product Design · Service Design · UX Research · Systems Thinking

15+ years turning organizational complexity into clear, usable experiences.

Red Cross
Red Cross
Unifying forecasting, scheduling, and resource planning through AI-supported decision systems.
Interactive Classroom
MIND Education
Supporting real-time instructional decisions across K–6 classrooms.
AT&T
AT&T
Designing enterprise governance systems for compliance and asset management.
Bank Of The West
Bank Of The West
Building a scalable digital banking foundation during enterprise transformation.
Disney
Disney Movie Club
Increasing engagement and conversion across subscription e-commerce journeys.

Experience designing products and systems used by millions of customers, employees, educators, healthcare professionals, and operational teams.

Logo for Acura
Logo for Amazon
Logo for Red Cross
Logo for AT&T
Logo for Bank Of The West
Logo for BI
Logo for Disney
Logo for Ericsson
Logo for Honda
Logo for Lenovo
Logo for Microsoft
Logo for MIND Research Institute
Logo for New York Presbyterian
Logo for Pfizer
Logo for Southern California Edison
Logo for T-Mobile

What It's Like To Work With Me

Marc's the kind of designer every team needs - skilled, thoughtful, and genuinely invested in creating great experiences.
Amanda Corbo
CXO & Product Design Executive
He has the ability to synthesize elaborate concepts into elegant flows, and a unique knack for finding the natural path the mind wants to take through even the most labyrinth-like systems.
Paige Banks
Lead Copywriter
He is so bright, observant, and a great listener, and really understands how to connect with customers and get them to share their perspectives.
Morris Neer
Senior UX Designer

How I Work

Research & Discovery
Understanding people, organizations, and operational realities to uncover the right problems to solve.
Systems & Service Design
Mapping workflows, decision models, and organizational relationships to create alignment and define future-state product strategy.
Product & Experience Design
Transforming complex systems into intuitive software experiences that help people make confident decisions.

About Me

Portrait photograph

I help organizations transform complex systems into software people can understand and confidently use.

Over the past 15+ years, I've designed forecasting tools, operational platforms, enterprise workflows, dashboards, and customer-facing products across healthcare, education, financial services, telecommunications, and emerging technologies.

My work combines product design, service design, UX research, and systems thinking to transform complex organizational problems into software that is easier for people to understand and use, meeting the needs of how people work, learn, and make decisions.

Whether I'm facilitating workshops, conducting research, mapping services, or designing products, I'm most energized by bringing clarity to complicated problems and helping teams move forward together.

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